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November 19, 2007

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Tina Su - Think Simple Now

Thanks for sharing your ideas..Its really a big help to people in business..It is something that one should consider to maintain or gain more customers..

Love & Gratitude,
Tina
Think Simple Now
~ Clarity & Happiness

Christine  OKelly

This is such a critical point you make Dan! Having trained sales and been an operations manager for a service department, I have DEFINITELY experienced the difference in the way that businesses treat prospects vs. the way that they treat their existing customers. Usually, there is almost no budget assigned to nurture relationships with existing customers. I launched an initiative at the last company I worked for to do just that and the results were astounding. We learned so much valuable information from those existing customers that strengthened the product even more and reduced the number of customers leaving.

BTW - I just received your book today! It looks great and I am really looking forward to digging into it!

Christine

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